Shipping & Returns

RETURNS

Full price merchandise purchased through dressSanFrancisco.com may be returned for a refund to the method of payment you used for the original purchase if postmarked within 7 days of receipt.

Sale, discounted merchandise, and items marked as FINAL SALE cannot be returned. Jewelry is FINAL SALE and cannot be returned.

International orders are FINAL SALE and can't be returned.

In order to be eligible for return or exchange, all items must arrive back to us unworn, unwashed, undamaged, unused, and with all original tags attached. 

You are responsible for return shipping costs.

If you would like a return shipping label, we can provide one for $9.95, which will be deducted from your return.

Please email staff@dresssanfrancisco.com for a return label.

We are not responsible for missing packages.

Our return mailing address is:

 

SHIPPING 

We offer FREE USPS Priority Mail on orders within the US. Expedited services are available at an extra cost. Orders placed before 12PM Monday - Thursday will usually be shipped the following day. Orders placed after noon on Friday will be shipped the following Monday. Our shipping offices are closed on weekends and Holidays. 

Domestic Rates:

USPS Priority Shipping (usually 1-2 Business Days) - Free

UPS Overnight - $55.00

Canada Shipping Rates:

Standard Shipping**  (4-10 Business Days)  Customers will be responsible for payment of duties upon receipt of their order. **We typically use USPS Priority Mail International Shipping as our standard method. 

International Shipping Rates (Except Canada): US Postal Service (First Class International or Priority International) rates will be charged at time of checkout depending on destination, weight, and value. Customers will be responsible for payment of duties upon receipt of their order. 

TAX

Orders being shipped to a California address will be charged CA sales tax (8.625%).  Any items being delivered out-of-state will be tax exempt.

For product information or questions regarding your online order, please contact us at staff@dressSanFrancisco.com. Or call 415-810-4137. Our customer service office is open 10am - 6pm PST, Monday - Friday.

Just as a reminder - dress boutique 2271 Chestnut Street x Scott, San Francisco, CA 94123. In-store policies may differ from online policies. 

In San Francisco shop for Ulla Johnson, Cami NYC, Nili Lotan, Rails, Velvet, Brazeau Tricot, IRO, Rag & Bone, Bevy Flog pants., All on Chestnut Street in the Marina district of San Francisco. Shop for Simon Miller, Love Shack Fancy in San Francisco.